INSTRUCTIONS TO SEND US YOUR PHOTOS:
Look through all of the photos you have and if needed, pull them out of the scrapbooks they are in making sure to keep them organized. Basically, make sure you know where they go so they go right back where they belong.
Next, I find it best to grab a stack of Post-It notes and go through each of the photos you are going to send us writing down the following information in the following order on each Post-It note. PLEASE NOTE: Each photo you send us should have a Post-It note attached to it so we know what the photo is of and when it was taken. Please remember, we may know you pretty well and you may know your family and friends but we have no way of knowing what your Uncle Steve looks like so make sure to take these notes.
At the top of every Post-It note, you will need to write down the date the photo was taken. If you do not know the specific date, just write down the month or the year.
Right below the date, please write down where the photo was taken and what / who the photo is of.
Loc: New York City, NY
This photo is of Aunt Sarah and Uncle Joe in Times Square, NY.
Place all of the photos you wish to send us in an envelope or a small box. If you are sending us whole scrapbooks you may want to contact us to make arrangements for pick-up since sending heavy books may be quite expensive. Please note: The packaging you send us your photos in is the same packaging we will use to return your photos when we are finished processing them so please make sure to take extra time to find a quality box or envelope that can protect your photos on their way to and from the trip.
Make sure to clearly write or label the envelope with a return address. PLEASE NOTE: If you do not include a return address on the envelope, your photos will NOT be returned to you AND you will not be eligible for a refund.
123 Second Street,
New York, NY 12345
Ship your envelope to our offices with the following address using United States Postal Service (USPS).
Matt Haslam Productions
ATTN: Media Importing Dept.
537 Pine Hill Street,
Minersville, PA 17954
That's it ... it's really THAT easy!
Learn how to get Refunded for your Shipping Costs:
Here's how the refund process works.
In order to be eligible:
1. You must be sending us media for a project you are not producing. If you are the customer for the project which you are sending us media for, you will not be refunded the shipping price.
2. You must use United States Postal Service (USPS).
3. You must provide us with a return shipping address on the envelope / package including your name.
When we return your media to you, we will also include a check inside the package / envelope made payable to the name on the return address portion of the package. For instance, if you only write your address, we will not have a name to write the refund out to so if you want a refund, please write your full address including your name on the return shipping on the envelope. This shipping refund amount will be forwarded to the customer on the project and thus, we will only refund the minimum amount according to USPS so if you choose extra options such as additional insurance on your package or anything above First Class mail, we will only refund the amount as if the package was sent using First Class mail.