INSTRUCTIONS TO SEND US YOUR VIDEO:
Make sure all the video, photo, and audio files you wish to send us are on the P2 card.
Make sure your P2 Card is protected in a plastic case. MHP is not responsible for damage if the proper packaging is not completed by the sender.
Insert your P2 Card into a protected envelope (usually bubble-wrapped on the inside or with foam on the inside) or a small box with foam and/or bubble wrap.
Please note: The packaging you send us your P2 Card in is the same packaging we will use to return your media when we are finished processing them so please make sure to take extra time to find a quality box or envelope that can protect your photos on their way to and from the trip.
Make sure to clearly write or label the envelope with a return address. PLEASE NOTE: If you do not include a return address on the envelope, your media will NOT be returned to you AND you will not be eligible for a refund.
123 Second Street,
New York, NY 12345
Ship your envelope to our offices with the following address using United States Postal Service (USPS).
Matt Haslam Productions
ATTN: Media Importing Dept.
537 Pine Hill Street,
Minersville, PA 17954
That's it ... it's really THAT easy!
Learn how to get Refunded for your Shipping Costs:
Here's how the refund process works.
In order to be eligible:
1. You must be sending us media for a project you are not producing. If you are the customer for the project which you are sending us media for, you will not be refunded the shipping price.
2. You must use United States Postal Service (USPS).
3. You must provide us with a return shipping address on the envelope / package including your name.
When we return your media to you, we will also include a check inside the package / envelope made payable to the name on the return address portion of the package. For instance, if you only write your address, we will not have a name to write the refund out to so if you want a refund, please write your full address including your name on the return shipping on the envelope. This shipping refund amount will be forwarded to the customer on the project and thus, we will only refund the minimum amount according to USPS so if you choose extra options such as additional insurance on your package or anything above First Class mail, we will only refund the amount as if the package was sent using First Class mail.